Digital and Operations Support
| Company: | NHS Jobs |
|---|---|
| Salary: | £15 to £19 an hour |
| Hours: | Full-time |
| Location: | Milton Keynes, MK17 8QP |
| Job type: | Permanent |
| Posting date: | 27 Aug 2026 |
| Closing date: | 13 Sept 2026 |
Summary
Digital Systems Support Act as the practice's first point of contact for digital systems and software queries. Understand the purpose and functionality of each digital platform. Support and train clinical and administrative staff in the effective use of practice software. Identify opportunities to improve workflows through better use of digital systems. Keep up to date with developments in NHS digital technologies and recommend new tools that could benefit the practice. Liaise with software suppliers, NHS organisations and IT support providers regarding software developments and implementation. Support implementation of new digital solutions and system upgrades. Assist with website and social media for the practice. Data Analysis and Reporting Run searches and reports using clinical systems, identifying specific cohorts of patients and supporting audits. Develop a detailed understanding of practice contractual requirements and monitor practice performance against contractual targets and identify areas requiring action. Work with clinicians and managers to improve achievement of contractual indicators. Support recall programmes and patient searches where required. Data Governance (Supporting Role) Assist with maintaining compliance with information governance requirements. Support data quality initiatives. Help maintain digital policies and documentation. Promote good information governance practice throughout the organisation.