Modern Apprentice - ICT Support - ABS48273


Company:	Aberdeenshire Council
Salary:	£13.52 to £13.65 an hour
Hours:	Full-time
Location:	Stonehaven, AB39 2DQ
Working pattern:	Hybrid
Job type:	Permanent
Posting date:	26 Aug 2026
Closing date:	9 Sept 2026

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Summary

Job Description

Provide customer focused first and second level ICT support for ICT systems across the council, to include: desktop software and hardware; systems and applications software; server and client operating systems; data and voice communications; networking and ICT security, ensuring the delivery of all ICT Service Operations activities are in line with agreed service levels and local policies.

This post participates in a rota to cover the business hours of 07:30 - 18:00 Monday-Thursday, 07:30-17:00 Friday.

The appointee will be required to study for, gain the necessary practical experience and achieve the IT Professional SVQ Level 3 qualification. Upon achieving SVQ3, the postholder will progress to Tech Op C grade.

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Fixed Term for a period not exceeding 24 months.

Informal Enquiries to Jonathan Townsend - jonathan.townsend@aberdeenshire.gov.uk

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here

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Requesting Reasonable Adjustments at Interview,

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Requirements

This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will

be required

to join the PVG Scheme or undergo a PVG Scheme update check

Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be

required

. You will

be required

to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being

deemed

satisfactory.

This post has a minimum requirement of one reference which must be your current or most recent employer, teacher or equivalent.

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