Housing Workers - Aylesbury


Company:	Bromford
Salary:	£26,227 to £26,227 a year
Hours:	Full-time
Location:	Aylesbury, Buckinghamshire, HP19 8FE
Job type:	Permanent
Posting date:	26 Aug 2026
Closing date:	29 Oct 2026

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Summary

Location: Griffin Place, Aylesbury, HP19 8FE

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Shift pattern: Monday-Friday

, 2.30pm–10.30pm

Closing Date: Thursday 29 October 2026

We're looking for

two Housing Workers to support customers living in temporary accommodation at Griffin Place. This is a fixed-site role, based entirely at Griffin Place, with a consistent Monday to Friday evening shift pattern of 2.30pm-10.30pm. You'll work as part of a wider team based at Griffin Place and won't be travelling between sites.

Working evenings, you'll play an important role in helping customers settle into their accommodation, manage day-to-day challenges and access the support they need to move towards a more secure future.

You’ll play a key part in helping customers sustain their accommodation, understand their responsibilities and prepare to move on to a settled home. You'll be adaptable in your approach, working with customers at a pace and time that helps them engage and achieve positive outcomes.

You'll build strong relationships with local agencies, community groups and support services, connecting customers with opportunities, advice and networks that support their journey towards a settled home and greater independence.

What you’ll be doing

Building positive, professional relationships with customers living in temporary accommodation.

Helping customers understand their licence conditions, manage their rent and sustain their accommodation.

Completing and maintaining accurate records, including:

Supporting customers with grant and charity funding applications

Lettings, relets and end‑of‑licence processes

Raising and tracking repairs

Accurate documentation of conversations and actions

Liaising with internal teams and partner agencies

Using IT systems confidently to update records and manage your caseload.

Having clear, constructive conversations that help customers make informed choices and move towards independence.

Please note: this role focuses on housing management, tenancy sustainment and customer coaching. It does not involve personal care, cooking, cleaning or other traditional support-worker duties.

Who we’re looking for

We're looking for someone who:

Can build rapport and communicate clearly.

Is organised, reliable and able to manage their own workload.

Is confident using IT systems and following processes.

Is comfortable having honest conversations and setting boundaries.

Could bring experience from areas such as:

Citizens Advice / advice services

Income maximisation or welfare benefits

Housing or tenancy management

Customer service involving vulnerable or complex situations

Charities, community organisations or case management roles

About Bromford

By joining Bromford, part of Bromford Flagship LiveWest (BFL), you'll be joining an organisation that's committed to helping people thrive. Every day, you'll have the opportunity to make a genuine difference, supporting customers to build stability, independence and a brighter future.

Please submit your application through our website by

Thursday 29 October

2026. Early applications are encouraged as we review throughout the campaign.

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