Urology Support Secretary | University Hospitals Dorset NHS Foundation Trust


Company:	Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Salary:	£25,760 - £27,476 per annum/po
Hours:	Part-time
Location:	Bournemouth, BH7 7DW
Job type:	Permanent
Posting date:	25 Aug 2026
Closing date:	24 Sept 2026

Apply for this job

Summary

This is an exciting opportunity for an experienced Support Secretary to join our Urology Team at UHD. You will provide support to our Consultants and Clinical teams through administrative tasks such as audio typing, updating Teams, assisting with phone queries and organising post and filing to ensure the department runs smoothly.

The post holder must be IT literate and ideally familiar with hospital computer systems including eCamis and EPR. Knowledge of Microsoft Teams would also be beneficial.

This service has a planned move from Bournemouth site to Poole site on in the summer of 2027.

• Typing audio and digital documents to include operation and clinic letters

• Maintaining investigation systems for patient results (TEAMS)

• Processing of Choose & Book referrals

• Delivery of investigation requests to other departments within the hospital

• Postal service administration for outgoing patient letters

• To cover consultant’s PA desks in their absence

UHD are investing,developingand transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process

• Supporting consultants and consultant secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e. clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.

• To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/orvalidatoras necessary. Understand and be proactive in managing this and highlight any potential issues to prevent breaches. This includes ensuring that follow up appointments following diagnostics are dealt withimmediatelyto avoid any unnecessary delays within the patient pathway to meet national targets.

• Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.

• Photocopying and general filing to include correspondence, results in hospital notes whenrequired.

• Be responsible forout-going post, meeting afternoon deadlineassistingpost workers whenrequired.

• Dealing with telephone queries inan appropriate manneras instructed by the consultant secretary.

• Ensuring all referrals are collectedon a daily basisand distributed to theappropriate clinicianwithout delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies.

• Prepare an adequate instruction daily work sheet to be used in the post holder’s absence.

• Maintain confidentiality at all times. Deal with confidential sensitive information about patients. Adhere to policies and statutory Health and Safety requirement of the University Hospitals Dorset NHS Foundation Trust.

• Tomaintainpatient safety through rigorous and consistent compliance with Trust policies for the prevention and control of infection, including hand hygiene. To undertakeappropriate mandatorytraining and updates in infection prevention and control.

This advert closes on Tuesday 8 Sep 2026

Apply for this job

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.