Housing Management Officer (17.5 hpw), Caithness House, Wick - HGH21755


Company:	Highland Council
Salary:	£18,318 to £20,484 a year
Hours:	Full-time
Location:	Wick, KW1 4AB
Working pattern:	On-site
Job type:	Permanent
Posting date:	25 Aug 2026
Closing date:	7 Sept 2026

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Summary

Job Description

Post Title: Housing Management Officer

Location: Caithness House, Wick

Hours: 17.5 hours per week

Duration: Permanent

Salary: £18,318 - £20,484 per annum

Salary placing will normally be at the first point of the scale.

Contact Person: Alison Banks Tel: 07340 247379 or by email alison.banks1@highland.gov.uk

Job Purpose: Housing Management Officers play an integral role in delivering the Highland Council’s housing service and are the single point of contact for our social housing tenants for all tenancy related matters. This is an exciting opportunity to join a committed housing service that strives for consistent improvement and development with a focus on excellent customer care.

Within this role you will work closely as part of a multi-disciplinary housing team and you will report to, and support, the area Principal Housing Officer.

This is a varied role with competing demands that requires a comprehensive and organised approach. Community interaction is fundamental to delivering housing services and there will be daily interaction whereby there are opportunities to influence and assist with creating positive and sustainable neighbourhoods. Housing Management Officers work with individuals with diverse needs and requirements to sustain their tenancies. They ensure, through the collection of rent, that the housing service can fund its delivery in line with legislative requirements and input from tenants and elected members.

A commitment to excellent performance and a drive to deliver for tenants and communities will provide the opportunity to develop skills and knowledge and experience within the social housing sector.

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The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce.

As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.

Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.