Waiting List Co-ordinator | Norfolk and Norwich University Hospitals NHS Foundation Trust


Company:	Norfolk and Norwich University Hospitals NHS Foundation Trust
Salary:	£25,760 - £27,476 per annum
Hours:	Full-time
Location:	Norwich, NR4 7UY
Job type:	Permanent
Posting date:	25 Aug 2026
Closing date:	25 Sept 2026

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Summary

We are seeking a highly organised and proactive Waiting List Co-ordinator to support the effective management of the Gynaecology waiting list and patient pathways. You will play a key role in ensuring patients are scheduled appropriately, and their pathways are validated while delivering a high standard of administrative support.

You will be working closely with consultants, clinical teams, theatre scheduling staff, patient access services, be responsible for monitoring waiting lists, coordinating appointments and procedures, maintaining accurate patient records, and communicating professionally with patients and healthcare professionals.

The ideal candidate will possess excellent organisational and communication skills, strong attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.

As the successful candidate, you will:

• Have a methodical approach to work, be extremely well organised and have a flexible attitude incorporating our Trust PRIDE values.

• Have good communication skills which are essential to this post.

• Be able to work in a team and independently

• Be responsible for managing waiting lists, liaising with patients and clinicians, and booking diagnostic/therapeutic procedures.

• Good IT skills in addition to the willingness and commitment to learn multiple Trust IT systems are necessary. Having strong personable skills is also essential in this role.

All aspects of this role should be carried out in line with Trust Policies and Procedures on data collection and confidentiality. Confidentiality in all matters is of the utmost importance.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Interview date: TBC

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours

• Fast Track Staff Physiotherapy Service

• Multi Faith prayer room at NNUH Colney Lane site

• Discounted gym memberships

• Excellent pension scheme and annual leave entitlement

• Wagestream - access up to 40% of your pay as you earn it

• Free Park & Ride service direct to NNUH Colney Lane site

• Free 24-hours confidential counselling support

• On-site Nursery at NNUH Colney Lane

• On-site cafes offering staff discounts at NNUH Colney Lane

• Support in career development

• Flexible staff bank

• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

This advert closes on Tuesday 8 Sep 2026

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