Hospitality Manager
| Company: | Balfour Hospitality |
|---|---|
| Salary: | £38,000 - £40,000 |
| Hours: | Full-time |
| Location: | TN12 0HT |
| Job type: | Permanent |
| Posting date: | 25 Aug 2026 |
| Closing date: | 22 Sept 2026 |
Summary
Hospitality Manager
Balfour Winery, Staplehurst, Kent
Full-time | £38,000 - £40,000 | Multi‑site hospitality leadership
Balfour Winery is one of England’s most celebrated wine destinations, known for award‑winning wines, exceptional dining, beautiful estate experiences, and a collection of pubs with boutique rooms. We’re looking for an experienced, energetic Hospitality Manager to support our management team across the winery’s restaurant, kitchen, guest dining spaces, and The Winemakers Pub in Goudhurst.
About the Role
This is a hands‑on leadership role overseeing day‑to‑day hospitality operations across multiple sites. You’ll work closely with the Hospitality Management Team to ensure seamless service, consistent standards, and an exceptional guest experience — whether guests are enjoying a vineyard lunch, a tasting room visit, a pub meal, or a stay in one of our boutique rooms.The role will require weekend working and flexibility.
Key Responsibilities
Lead and support front‑of‑house teams across the winery and The Winemakers Pub
Oversee dining service and daily operational standards
Work closely with the kitchen to maintain smooth coordination and high‑quality food service
Ensure consistent guest experience across all hospitality venues
Support recruitment, training, and development of FOH staff
Assist with rota planning, stock control, and operational reporting
Uphold Balfour’s premium brand standards in every interaction
Contribute to events, seasonal experiences, and new hospitality initiatives
What We’re Looking For
Strong hospitality leadership experience, ideally across restaurant or multi‑site operations
A confident, positive communicator who thrives in guest‑facing environments
Excellent organisational skills and the ability to manage busy service periods. A collaborative approach — someone who works well with kitchen, management, and FOH teams
A passion for great food, wine, and delivering memorable experiences
Flexibility to support both winery and pub operations as needed
Able to work at our busiest times; weekends and evenings with full flexibility.
We can offer you:
Up to £40,000 plus TRONC
Simply Health package
35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
Flexible hours to suit you and your work/life balance
Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, please email kerry@balfourhospitality.com with any requests.