Patient Pathway Co-ordinator | Milton Keynes University Hospital NHS Foundation Trust
| Company: | Milton Keynes University Hospital NHS Foundation Trust |
|---|---|
| Salary: | £28,392 - £31,157 Per annum pro rata |
| Hours: | Part-time |
| Location: | Milton Keynes, MK6 5LD |
| Job type: | Permanent |
| Posting date: | 25 Aug 2026 |
| Closing date: | 24 Sept 2026 |
Summary
Patient Pathway Coordinator
Department: Admin Hub
Band 4, £28,392 - £31,157 Per annum pro rata
Hours: Part time, 33 per week, all MKUH roles will be considered for flexible working
Paediatrics are looking for an enthusiastic and motivated Patient Pathway Coordinator to join our friendly and dynamic team.
'We care We communicate We collaborate We contribute'
Please note: We are unable to offer sponsorship for this role.
Interview date: 16 September 2026
We are looking for someone with excellent communication skills, both verbal and written
If successful, you will be part of a supportive and learning environment that encourages personal development.
Ideally, you will have experience working in the NHS and be adept in customer service skills. Additionally, you will be motivated and committed to continual improvement of patient services and will demonstrate excellent communication and team working skills.
Informal enquiries or visits are encouraged.
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children’s Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH -News - Milton Keynes University Hospital-
For further information about Milton Keynes please visit -Visit Milton Keynes
NHS Staff Survey: 79.5% of our staff say MKUH has made reasonable adjustments to help them perform their roles effectively. Whether it’s accessibility, flexible working, or tailored support, we’re committed to removing barriers so everyone can thrive. .
To provide an administrative support to the Paediatric service and our patients. You will be responsible for ensuring the highest standard of work is undertaken to ensure patients are seen in a timely manner, in the right place by the right person.
You will have responsibility for the patient tracking waiting list (outpatient waiting list), validating and ensuring accuracy.
The postholder will have direct contact with families, providing them with information and support. You will work as part of a high functioning, effective team, supporting consultants and clinicians as well as team members.
You will need to be proficient in organisational skills, communication, working on your own initiative, be empathetic and proactive.
Supporting clinical and operational teams to deliver an efficient and effective outpatient service.
Acting as senior administration support for designated clinicians, interfacing between other relevant teams to resolve issues and coordinate patient pathways.
Acting as point of contact for patients who have queries in relation to their pathway, require clinic input etc. Ensuring their query is dealt with accordingly and responded to swiftly. This may include conveying complex information and ensuring that the outcome is understood.
Setting up outpatient clinics inclusive of booking / cancelling rooms and assisting operational teams with clinic template arrangements.
Communicating effectively with stakeholders, using negotiation skills to achieve the desired outcome.
Please refer to attached Job description for further information.
This advert closes on Tuesday 8 Sep 2026
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