Clerical Officer/Typist - Paediatrics


Company:	Norfolk and Norwich University Hospitals NHS Foundation Trust
Salary:	£25,272 per annum, pro rata
Hours:	Part-time
Location:	Norwich, NR4 7UY
Job type:	Permanent
Posting date:	24 Aug 2026
Closing date:	23 Sept 2026

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Summary

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.

We are looking for a friendly, enthusiastic and motivated Clerical Officer/Typist to join our Paediatric Administration Team within Surgery and NICU.

This is a rewarding opportunity to support the delivery of high-quality care for children and their families. Working in a busy and fast paced environment, you will provide accurate typing and administrative support to clinicians and the wider multidisciplinary team. You will need excellent organisational skills, attention to detail and the ability to prioritise your workload effectively.

We are seeking someone who is adaptable, proactive and keen to learn, with strong communication skills and a compassionate approach. The role can involve dealing with sensitive situations, so professionalism and empathy are essential.

As a Clerical Officer/Typist, you will provide efficient and accurate administrative support to the Paediatric Service. Key responsibilities include typing clinic letters in an accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries and Admin Manager. Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.

We are looking for someone with excellent organisational and keyboard skills, strong attention to detail and the ability to manage a varied workload within a busy environment. You should be a confident communicator, able to work independently as well as part of a team, and demonstrate a flexible and proactive approach to supporting the service.

The successful candidate will contribute to the smooth running of the department and support the delivery of high quality care for children and their families.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours

• Fast Track Staff Physiotherapy Service

• Multi Faith prayer room

• Discounted gym memberships

• Excellent pension scheme and annual leave entitlement

• Wagestream - access up to 40% of your pay as you earn it

• Free Park & Ride service direct to NNUH site

• Free 24-hours confidential counselling support

• On-site Nursery

• On-site cafes offering staff discounts

• Support in career development

• Flexible staff bank

• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

• Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager

• Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately.

• Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met.

• Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.

• Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post

Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

This advert closes on Monday 7 Sep 2026

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