ICT Assistant - ICT Services - SIC08951
| Company: | Shetland Islands Council |
|---|---|
| Salary: | £33,675.19 - £34,833.58 |
| Hours: | Full-time |
| Location: | Lerwick, ZE1 0NY |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 24 Aug 2026 |
| Closing date: | 7 Sept 2026 |
Summary
a
The ICT assistant will provide first line user support and customer service for SIC
supported ICT equipment and services, as defined by ITIL v3. This is a highly visible
customer facing role. This will include working as part of a team to maintain ICT services.
The ICT Assistant will also undertake a range of duties associated with financial and
administrative support to the ICT Unit.
More detail is provided in the Job Profile, Person Specification and Conditions of Service Summary attached to the bottom of this advert.
Please follow the link(s) below for further information -
www.shetland.gov.uk
a
- The grade of this post is G
- Salary shown in the advert is inclusive of Distant Islands Allowance of £2,997 per annum (pro rata)
- Permanent Full Time post for 37.0 Hours per Week, 52.18 weeks per year
- A relocation package does not apply to this post
- We will pay interview expenses from within Shetland
- We are happy to talk flexible working
During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application.
This post is based at Computer Centre, Garthspool, Lerwick.
For further details relating to this post, please contact: Alistair Hall - Team Leader, Tel: 01595 74 4719, Email: alistair.hall@shetland.gov.uk
If you have a disability which prevents you from applying online, please call 01595 744032
.
Information about Shetland
Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere.
Find out more about:
Living and working in Shetland
:
here
The Shetland Islands Council:
here
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