Front Of House Security Officer
| Company: | Mitie |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | NR1 3NG |
| Job type: | Permanent |
| Posting date: | 21 Aug 2026 |
| Closing date: | 30 Oct 2026 |
Summary
Role PurposeTo deliver a professional, welcoming, and secure front of house service, acting as the first point of contact for visitors, colleagues, and contractors while maintaining a safe, secure, and efficient environment.
Key Responsibilities
-Provide an outstanding front of house and customer service experience.
-Manage visitor access and access control procedures.
-Monitor, identify, and report security risks, suspicious activity, and anti-social behaviour.
-Escalate protest activity, demonstrations, or incidents that may impact safety or business operations.
-Support emergency response procedures, including evacuations and incident management.
-Maintain site security, safety, and operational standards.
-Ensure a professional, welcoming, and secure environment at all times.
Experience & Skills
-Experience in a corporate security, front of house security, or customer-facing security role.
-Previous experience within a corporate environment is essential.
-Knowledge of access control systems and visitor management processes.
-Strong observational, communication, and incident management skills.
-Ability to remain calm, professional, and decisive under pressure.
-Good understanding of security, health and safety, and emergency procedures.
-Strong report writing and incident recording capabilities.
-SIA Door Supervisor or Security Guarding Licence required.
Personal Attributes
-Professional, confident, and customer-focused.
-Vigilant with strong attention to detail.
-Proactive, resilient, and security-minded.
-Demonstrates integrity, sound judgement, and professionalism.
-Able to balance exceptional customer service with effective security presence.