Health Advisory Practitioner


Company:	NHS Jobs
Salary:	£28,392 - £31,157
Hours:	Full-time
Location:	Manchester, M20 4BX
Job type:	Permanent
Posting date:	21 Aug 2026
Closing date:	3 Sept 2026

Apply for this job

Summary

Communication Communicate the benefits of quitting smoking non-judgmentally and effectively and give support to those wanting to quit. Ability to communicate with a diverse range of people in a compassionate and personalised way, including the ability to build rapport with patients.. Communicate effectively with a range of staff across disciplines, grades, and organisations. Communicate updates to the Health Improvement Manager and wider clinic team to help with patient flow and access Ability to overcome barriers to understanding, e.g. patient has physical impairment, mental health condition or learning disabilities. Utilise communication skills to foster good working relationships with tobacco dependency service team and staff within other teams and partner agencies to strengthen service delivery. Communicate potentially sensitive information to service users and other health professionals Communication with health professionals in other agencies, locally and nationally regarding service provision and potential patient referral. To attend a range of internal and external meetings as required Promote smoke free homes and support and advise patients about the risks of second-hand smoke to others in their home. Ability to utilise reflective listening and persuasive skills, along with a positive attitude towards change to maintains relationships with difficult or reluctant to engage patients. Deliver factual clinical information with patients using reassurance, tact, empathy. Communicate effectively with patients including by telephone, including agreement of most appropriate tobacco dependency support programme to meet their requirements. Service Delivery and Improvement Regularly meet with the Health Improvement Manager to assess and direct progress and to discuss opportunities for service improvement including more effective use of resources and an improved service for patients where identified Respond to referrals within agreed timescales. Book own appointments and manage own caseload, ensuring that all patient referrals and follow ups have been appropriately actioned. Provide in-depth, tobacco dependency consultations, including:1. Assessment of nicotine dependency2. Offer or review of nicotine replacement therapy products and vapes3. Information about what support is available to support a quit4. Assess the patient's readiness and ability to quit5. Prompt commitment from the patient6. Discussion of behavioural strategies7. Agree tobacco dependence treatment plans with the patient and record on hospital systems8. Follow up and record outcomes Keep contemporaneous notes on hospital IT systems to record activity, treatment plans and outcomes. Support the delivery of training to staff groups across the Trust for Tobacco Very Brief Advice Provide ad hoc advice to ward staff on the provision of nicotine replacement therapy products to manage nicotine withdrawal symptoms where appropriate. Support delivery and development of innovative ways of working with patients including the use of novel technologies. Analyse trends and highlight issues and problems and propose remedial actions using IT software and systems where appropriate. Uphold professional standards. Maintain confidentiality and data protection and model office standards to the wider team. People Management and Development Work with minimal supervision, always operating within the assessed level of competence as set out by line manager. Be aware of how to report incidents, concerns or complaints and escalate any concerns or complexities to Health Improvement Manager, as appropriate Follow policies and participate in discussions on proposed changes to procedures, where appropriate. To support the delivery of tobacco dependence training to the wider multidisciplinary team across the Trust. Monitor, develop and evaluate patient feedback in order to make service improvement recommendations and learn from good practice and successes. Keep up to date with local and national policies and guidelines to implement best practice. To support other team members taking a shared approach to teamwork. Patient Care Delivery Work within the agreed and relevant policies and procedures and know how to access them. To manage own caseload for daily inpatients smokers list and electronic referrals and their associate interpretation and administration, which will include identifying patients in electronic systems to check information and ward, booking appointments and completing Tobacco Dependency Consultations, documenting discussions, treatment plans and Nicotine Replacement administered and follow ups. Dispense Nicotine Replacement Therapy (NRT) according to the Trust protocol. To be responsible for documenting patient care on EPR systems and clearly recording actions taken including follow up and mandatory reporting outcomes. To maintain detailed and accurate records (manual and electronic) that are consistent with legislation, policies and procedure, regarding interventions and advice given. Deal sensitively and politely with patients and their families face to face or by telephone. Undertake any duties necessary to support the high-quality service. Learning and Development Attend mandatory training updates as required. Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process. Achieve and demonstrate agreed standards of personal and professional development within agreed timescales. Identify own learning needs and jointly plan training requirements with your line manager Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service. This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding.The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.

Apply for this job