Senior Administration Officer


Company:	NHS Jobs
Salary:	£25,760 - £27,476
Hours:	Full-time
Location:	Coventry, CV2 2DX
Job type:	Contract
Posting date:	21 Aug 2026
Closing date:	3 Sept 2026

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Summary

To assist with the implementation and maintain an efficient office management system/procedures to enable the Department to optimize their standards of service. Deal with all telephone calls relating to the outpatient appointment, ensuring all calls are dealt with in a polite, pleasant and professional manner. Book new and follow-up appointments according to the Patient Access policy ensuring that all appointments are made within waiting time targets. Maintain high quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date. Systems include Electronic Patient Record (EPR) Obtain confidential information from patients or their relatives and record this on the hospitals computerised system. Supporting team members within department which will require undertaking appropriate training to provide cross-cover on a reciprocal basis in the absence of colleagues. Ensure that your work area and equipment and left in good working condition on a daily basis Ensure that all Trust wide standards are maintained and monitored to improve the quality and total care to all who come in contact with services provided by University Hospitals Coventry & Warwickshire NHS Trust. Comply with the principles of risk management including health and safety legislation, promoting high standards and acting immediately on hazards or unsafe practices in conjunction with other staff. For further details of the role please see the attached job description. Please be advised the interviews for this post will take place week commencing 14/09/2026.

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