Senior Interaction Designer


Company:	Government Recruitment Service
Salary:	£44,241 - £48,581
Hours:	Full-time
Location:	Swansea
Job type:	Permanent
Posting date:	20 Aug 2026
Closing date:	31 Aug 2026

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Summary

Are you passionate about designing intuitive services that put users first?

Can you turn research and insight into simple, effective digital experiences?

Do you enjoy solving complex problems through user-centred design?

If so, we’d love to hear from you!

This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability.

Design better services. Solve complex problems. Put users first.

Use your interaction design expertise to create accessible, intuitive digital services that meet user needs, influence decision-making and improve experiences across the Department for Transport.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions.

25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday

Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Department for Transport Central - Department for Transport Careers and within the Government Digital and Data Profession.

As a Senior Interaction Designer, you'll play a key role in shaping user-centred services that meet organisational and policy needs while delivering excellent user experiences.

Working within the Create Service Line, you'll collaborate with multidisciplinary teams, service managers and stakeholders to design and improve digital services. Using research, data and evidence, you'll help turn complex requirements into simple, effective interactions that meet user needs and align with organisational goals.

You'll champion inclusive and accessible design, facilitate collaboration across teams and contribute to the development of design standards, patterns and best practice. You'll also help embed user-centred design approaches, support colleagues and influence decisions that shape the future of digital services.

This is an exciting opportunity for an experienced designer who enjoys tackling complex challenges, leading by example and creating digital experiences that deliver meaningful outcomes for users and the Department for Transport.

Your responsibilities will include, but aren’t limited to:

Be an experienced designer and developer of design concepts, user journeys and user experiences across digital services based on user needs and project requirements.
Be able to apply technical knowledge and experience to create or design workable prototypes.
Joining the Digital Accessibility working group to ensure the department is compliant with Public Sector Bodies Accessibility Regulation 2018, including WCAG 2.2 AA standards.
Applying agile project delivery techniques and collaborating with a variety of project team members and stakeholders at all levels, working as part of a multi-disciplinary environment.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

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