FOH Security & Concierge
| Company: | Guarding UK |
|---|---|
| Salary: | £16.50 per hour |
| Hours: | Full-time |
| Location: | London |
| Job type: | Permanent |
| Posting date: | 20 Aug 2026 |
| Closing date: | 3 Oct 2026 |
Summary
Job Advert
Job title: Front of House Security & Concierge
Location: Gresham St Paul’s
Hours: Monday - Friday/8am - 6pm
Salary: £16.50 per hour
Contract: Full-time, Permanent
Job ID: 880
Closing Date: 03/09/2026
Are you an ambitious individual who has a passion to develop your career in providing excellent safety and outstanding customer
service. If so, this will be a great opportunity to work in one of our immaculate sites.
Who we are
We are GUK, and together we are proud to be at the forefront of protection management across multiple sectors. We offer the
ultimate in business security solutions and deliver the highest quality of professional service.
About the Role
Gresham St Paul’s is seeking a polished, customer-focused Front of House Security & Concierge Officer to provide a professional
and reassuring presence for occupiers, visitors and building teams.
Based at the main reception and working closely with the Guest Experience Manager, you will combine excellent customer service
with strong security awareness and access control. From 4pm - 6pm, you will take responsibility for the reception operation while
continuing to maintain security oversight of the building.
Key Responsibilities
* Maintain a professional, visible and approachable security presence at the main reception.
* Monitor building access, reception entrances, access-control systems and landlord front-of-house areas to prevent unauthorised
entry.
* Ensure contractors and deliveries follow the correct access and site procedures.
* Challenge unauthorised access or inappropriate behaviour calmly and professionally.
* Take responsibility for the main reception from 4pm–6pm, managing visitor arrivals, occupier enquiries and general Front of
House requirements while maintaining security oversight.
* Identify and escalate suspicious activity, unattended items, unusual behaviour or security concerns.
* Respond to security incidents, alarms, emergencies, fire evacuations.
* Liaise with the Security Manager, Building Management, Guest Experience Manager and wider site teams.
* Maintain accurate incident records, reports, lost-property logs and other security-related information.
* Develop and maintain a strong working knowledge of the building, its occupiers, access arrangements and relevant site
procedures.
* Provide additional security support during events, VIP visits or periods of increased activity.
* Maintain appropriate coverage of the Front of House security post and ensure appropriate cover is arranged before leaving
reception.
About You
We are looking for someone who is:
* Professional, approachable and confident.
* Highly observant with strong situational awareness.
* Confident interacting with occupiers, visitors and members of the public.
* Calm and decisive during incidents or emergencies.
* Confident working independently during periods when they are the sole Front of House presence between 4pm-6pm.
* Able to balance excellent customer service with effective security awareness.
* Able to work effectively as part of a wider building team.
Essential
* Current valid SIA licence.
* Previous security experience in a corporate or commercial property environment, or in a high-quality Front of House or
customer-facing setting.
* Strong written and verbal communication skills, including the ability to produce clear and accurate incident reports.
* Good IT skills and confidence using access-control, visitor-management and other site systems.
Employee Benefits
GUK pride ourselves in offering benefits that promote health and wellbeing.
* Ride to Work Scheme
* 20 days annual leave plus bank holidays
* 3% pension contribution
* Employee Assistance Programme
* Credit Union -
* Long Service Rewards
* Employee of the Month/Year
GUK / RUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a
diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are
celebrated.
We reserve the right to stop taking applications when we have had a suitable amount of responses.