Healthcare Administrator – HMP/YOI Bronzefield


Company:	NHS Jobs
Salary:	£27,106 - £28,850
Hours:	Full-time
Location:	Ashford, Surrey, TW15 3JZ
Job type:	Permanent
Posting date:	20 Aug 2026
Closing date:	31 Aug 2026

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Summary

Administration and Communication: To book internal and external appointments for patients, change and update appointments in line with performance monitoring targets and service policies and procedures. To prepare and distribute documents, mainly created using Microsoft office software (letters, memos, reports, discharge summaries, etc) ensuring that all policies and procedures are adhered to. To provide a telephone reception service and deal with telephone calls, correspondence and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer queries as appropriate to relevant members of the clinical team. Deal with outgoing and incoming correspondence, ensuring that incoming correspondence is distributed as quickly as possible. To support administration team leader and the healthcare teams with co-ordination of meetings, note taking and minute taking. To assist with the local induction of new employees to the team. Liaise with the IT and Facilities departments, as required, to ensure routine maintenance of equipment and treatment areas is kept up to date and to ensure that office supplies are available. Organise requests for medical investigations (blood tests, X-rays etc) and ensure that results are available when required. To understand health and safety regulations and assist in maintaining a safe environment for clients and visitors to the department in accordance with fire, health and safety procedures. Medical Records: Data entry will mainly be using, but not limited to, Systmone, Nebula and Excel. To ensure diligent and accurate processing of patient records and appointments. This will include making sure that NHS numbers, addresses are correct. Data input maybe required regarding clinical activities. To ensure that all relevant paperwork is scanned andfiled correctly in patient records and in accordance with Trust policies. To maintain and update information on the clinical database including the processing of referrals, GP registrations, patient subject access requests (SARs), e-referral processes. To develop an understanding of smartcard usage with the NHS spine, GP2GP activities and integrate these into daily activities. To develop an awareness and understanding of the ordering systems such as oracle (SBS) for the ordering of medical and office supplies including invoicing and to integrate this into daily activities.

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