Health Care Support Worker


Company:	NHS Jobs
Salary:	£30,630 - £32,346
Hours:	Full-time
Location:	Uxbridge, UB8 3NN
Job type:	Permanent
Posting date:	20 Aug 2026
Closing date:	2 Sept 2026

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Summary

The Healthcare Assistant (HCA) will work as an integral member of the multidisciplinary team on Crane Ward, supporting the delivery of high-quality, safe, and effective care to service users admitted for inpatient mental health treatment. The post holder will provide direct care and support to patients experiencing a range of acute mental health needs. This includes assisting with activities of daily living, promoting independence, and ensuring that care is delivered with dignity, respect, and compassion at all times. The HCA will be responsible for observing and monitoring patients mental and physical health, accurately recording findings, and promptly reporting any changes or risks to the registered nursing staff. They will support the implementation of care plans, risk management strategies, and therapeutic interventions as directed. The role involves developing positive and therapeutic relationships with service users, encouraging engagement in ward-based activities, and supporting recovery-focused care. The post holder will also contribute to maintaining a safe and therapeutic ward environment, adhering to infection prevention and control policies, and supporting risk reduction strategies. The HCA will support patients during escorted leave and attend external appointments where required. They may be required to respond to challenging behaviours, using de-escalation techniques and following Trust policies and training in relation to the safe management of violence and aggression. The post holder will ensure accurate and timely documentation in line with Trust standards and maintain confidentiality at all times. They will participate in handovers, team meetings, and regular supervision, contributing to effective team working and continuity of care. The role requires flexibility, including working shifts, weekends, and nights, and a commitment to ongoing training and professional development.

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