Administrator
| Company: | EQ Care Group |
|---|---|
| Salary: | £29,131 per annum |
| Hours: | Full-time |
| Location: | Rubery, B45 9AY |
| Job type: | Permanent |
| Posting date: | 20 Aug 2026 |
| Closing date: | 11 Oct 2026 |
Summary
Job Advert
Administrator (Care Home Experience)
£29,131 per annum
40 hours per week (8.30am-5.30pm)
The Oaks, 150 Rubery Lane, Rubery, B45 9AY
Role Overview
This is an exciting opportunity to work with a forward-thinking and growing organisation. As the Administrator at The Oaks, you
will be placed at the heart of the home along with the people that live here. This is such a varied role, and no two days will be
the same; we are looking for someone who has previous administration experience within a care home environment. You will work
closely with the Registered Manager with reports, recruitment events and activities within the home. You will carry out
pre-employment checks, referencing and ensure offer letters are sent to new team members. You will form close relationships with
people living and working in the home, and you will create and maintain files as well as conducting monthly audits, ensuring
complete confidentiality. You will lead the reception team conducting 1:1's and appraisals and ensure budgets are set up and
controlled.
Responsibilities and Duties
* Collaborate with the management team to provide comprehensive administrative support, ensuring smooth daily operations within
The Maples.
* Represent the The Oaks brand by maintaining a professional and welcoming presence for all team members, residents, and
visitors.
* Attend and actively contribute to team meetings, including taking and distributing meeting minutes as required.
* Perform any additional duties as assigned by the Home Manager to support the overall functioning of the home.
Skills, Qualifications and Abilities
* Strong verbal and written communication skills.
* Experience within a Care Home environment.
* NVQ Level 2 in Administration (or equivalent) or a willingness to complete this qualification if not already obtained.
* Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.
* Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.
The Care Home and Company
The Oaks opened in July 2023; a CQC Outstanding-rated 71 bed nursing and dementia specialist care home in the heart of Rubery;
combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite
bedrooms, spectacular communal areas, and beautiful gardens, The Oaks is a place to live well and thrive. We are looking for
people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported,
and at home at The Oaks.
To find out more information about EQ Care, please visit our website: www.eqcare.org [http://www.eqcare.org]
Benefits of working at EQ Care
* ½ day off for your birthday – start your celebrations early!
* Blue Light Discount Card – access exclusive savings and offers.
* 28 days of annual leave (pro rata) – enjoy a healthy work-life balance.
* Salary advance scheme (Level) – access earned pay when you need it.
* Contributory pension – helping you plan for your future.
* Dedicated Learning & Development – continuous training and career growth opportunities.
* Team member rewards – recognising and celebrating your hard work.
* Free meals on shift – enjoy a meal on us while you work.
* Free tax review service – making sure you keep more of what you earn.
* Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)
Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide
sponsorship.
** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the
right to vary duties without notice
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