Central Information Service Administrator


Company:	NCG
Salary:	£25,949 - £25,949
Hours:	Full-time
Location:	Newcastle upon Tyne, NE4 7SA
Job type:	Permanent
Posting date:	19 Aug 2026
Closing date:	2 Sept 2026

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Summary

ROLE DESCRIPTION

An exciting opportunity has arisen to join our Central Information Services Team (CIS), at Newcastle College.

The Central Information Service provides a central administrative and reception function for all Newcastle College learners. This cross-college service aims to deliver excellence in its operations, to provide an efficient and standardised front facing operation to the buildings & the learners it supports.

We are seeking to appoint a Central Information Services Administrator, full-time, to work at our Rye Hill Campus and/or specialist centres.

Summary of the main purpose of the role:

To provide an efficient and effective administrative support service to internal and external customers as part of the cross-college administration team, including reception duties.

To ensure that all College systems and processes are proactively and effectively implemented within the role.

To deliver exceptional customer service and to support a high-quality service delivery, whilst maintaining compliance within a very busy environment.

An understanding of educational systems and processes would be beneficial.

Newcastle College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.

Newcastle College is part of the NCG Group and offers a competitive salary and benefits package, including enhanced annual leave schemes

, access to either the Teachers' pension scheme

(teaching posts) or the Local Government pension scheme (

non-teaching posts), childcare vouchers and discounts via our online benefits portal. Many of our locations also offer limited free parking for staff.

To view Job Description, Person Specification and NCG Values Pack please click the document attachment above.

No agency applications will be accepted.

Previous applicants need not apply.

EMPLOYEE BENEFITS

NCG is a great place to work, with a whole host of benefits such as:

Generous Annual Leave

Flexible Working

Student Discount

Government Pension Schemes

Cycle to Work

Employee Assistance Programme

For more information, please see our website -

Our Benefits

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

Being both inclusive and diverse

Trusting and respecting our communities

Taking ownership whilst working collaboratively

Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website -

Values and Strategy

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