Customer Service Administrator


Company:	The Best Connection Group Limited
Salary:	£12.71 - £12.71
Hours:	Full-time
Location:	Bewdley, DY12 2UX
Working pattern:	On-site
Job type:	Temporary
Posting date:	19 Aug 2026
Closing date:	18 Sept 2026

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Summary

Customer Service Administrator

Pay Rate: £12.71 per hour

09:00 - 15:00 Monday - Friday

The Best Connection are looking for a Customer Service Administrator for a company that manufactures and installs high-quality garden buildings across the UK. The role would involve supporting customers throughout their journey, handling administration tasks, and assisting the sales and operations teams.

Customer Service Administrator

Bewdley, Worcestershire

£12.71 per hour

Monday to Friday 09:00 - 15:00

Key Responsibilities

Handling customer enquiries via telephone, email and online channels.

Providing excellent customer service to customers and agents throughout the order process.

Processing customer documentation, order acknowledgements and delivery notifications.

Supporting after-sales enquiries and resolving customer issues professionally.

Distributing customer sketches and obtaining approvals before production.

Assisting with bespoke quotation requests.

Carrying out general office administration, including filing, scanning and document management.

Managing incoming and outgoing post.

Coordinating the distribution of brochures, marketing materials and point-of-sale items.

Booking accommodation and travel arrangements for installation teams when required.

Updating internal systems and maintaining accurate customer records.

Working closely with sales, production and installation teams to ensure a smooth customer experience.

What We're Looking For

Previous experience in a customer service or administrative role.

Excellent telephone and email communication skills.

Strong organisational skills and attention to detail.

Good IT skills, including Microsoft Office.

Ability to manage multiple tasks and work effectively in a busy environment.

Positive attitude and a willingness to support different departments.

GCSEs (or equivalent) in English and Maths preferred.

Benefits

Full training and ongoing support.

Opportunity to develop your career within a growing business.

Free on site parking

Other benefits of working for The Best Connection Group Limited include:

Ongoing assignments.

Online payslips.

Weekly pay.

Pension contribution.

If you enjoy helping customers, have strong administrative skills and want to be part of a successful UK manufacturing business, we'd love to hear from you. Apply today with your CV!

The Best Connection is acting as an Employment Business in relation to this vacancy.

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