Priory House Senior Assistant
| Company: | Dunstable Town Council |
|---|---|
| Salary: | £27,254 to £28,598 a year |
| Hours: | Full-time |
| Location: | Dunstable, LU6 3RZ |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 19 Aug 2026 |
| Closing date: | 18 Sept 2026 |
Summary
Love great hospitality, exceptional customer service and creating memorable experiences?
We’re looking for an enthusiastic and experienced Priory House Senior Assistant to help lead our front-of-house team and deliver an exceptional experience for everyone who visits Priory House.
This is much more than serving food and drinks. You’ll be a key member of the Priory House team, helping to create the warm welcome our visitors remember, supporting and motivating staff, maintaining exceptional standards and ensuring every customer receives friendly, efficient and professional service.
From beautifully presented Afternoon Teas and speciality coffees to weddings, functions and special events, you’ll play an important role in making Priory House a fantastic place to eat, meet and visit.
What You’ll Be Doing
Leading, motivating and supporting the Priory House team to deliver outstanding customer service.
Managing staff rotas, cover, training and day-to-day supervision.
Working closely with the Catering Manager to ensure food and drink are beautifully presented and service runs smoothly.
Training and supporting staff to prepare and serve speciality teas, coffees and other beverages consistently and professionally.
Delivering our Afternoon Tea experience with excellent product knowledge and exceptional attention to detail.
Taking customer orders accurately and efficiently using the EPOS system and ensuring allergen requirements are correctly identified, recorded and communicated.
Maintaining excellent standards of presentation, cleanliness, food hygiene and health & safety throughout Priory House.
Ensuring food reaches customers promptly and that tables and customer areas are regularly checked and maintained.
Setting up rooms and supporting the delivery of weddings, private functions, special events and other activities.
Identifying opportunities to increase income through upselling, promotions, creative displays and excellent product knowledge.
Leading by example and championing exceptional customer service at every opportunity.
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