Complex Need Service Lead - Homelessness Service - Reference 85
| Company: | Alabare |
|---|---|
| Salary: | £15.86 to £16.82 an hour |
| Hours: | Full-time |
| Location: | Salisbury, SP1 2BJ |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 19 Aug 2026 |
| Closing date: | 11 Oct 2026 |
Summary
This role integrates operational management, team leadership, and a dedicated focus on resident welfare and safety, while consistently upholding organisational standards and meeting funder requirements. The Complex Need’s Service Lead is responsible for:
• Overseeing and supporting a team of 5 or more Enablement Transition Officers
• Identifying and leveraging individual staff strengths
• Tailoring line management approaches to meet the unique needs of each team member
• Empowering staff to provide optimal support to residents
• Take the lead on operational tasks completed by the team as required to deliver high quality support for two or more work streams within the service
• Supporting the Senior Service Manager to ensure the service is staffed 24 hours a day, 365 days a year
By employing a personalised management style, the Complex Need’s Service Lead ensures that each staff member is equipped to deliver the highest quality of care and support to vulnerable residents and guests.
Working 37.5 hours per week Monday to Friday 08:00 - 16:00 with flexibility to work some evening, weekends and bank holidays to ensure adequate cover to meet the needs of the service and to be part of the On call rota if required.
Proud member of the Disability Confident employer scheme
