Family Support Worker (11.5 Hours)
| Company: | Prison Advice and Care Trust |
|---|---|
| Salary: | £28,860 FTE (actual earnings of £14,237.60) |
| Hours: | Part-time |
| Location: | London, W12 0AN |
| Job type: | Permanent |
| Posting date: | 18 Aug 2026 |
| Closing date: | 17 Sept 2026 |
Summary
Role overview
Role overview
As Family Support Worker (Visits Centre Assistant) you will provide support to families visiting loved ones in the Visitor Centre,
visitor centre services include; play and children’s services; and a refreshment service.
As a Family Support Worker (Visits Centre Assistant) at HMP Wormwood Scrubs, you will work as one of the PACT Family team, you
will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting
prisoners, facilitating prison visits and family days and supporting the play service.
About You:
To be successful in this role you will have experience and understanding of working with families in a challenging environment,
ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a
demanding work load. You will have the ability to contribute to planning and development of Pact’s family work and also have
knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and
ability to work in build partnerships with a range of agencies.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye
care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.
rozanna.piddington@prisonadvice.org.ukOther information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas
for a period of over 12 months (in the past 10 years while aged 18 or over).