Support Secretary - ENT | East Suffolk and North Essex NHS Foundation Trust


Company:	Colchester Hospital University NHS Foundation Trust
Salary:	£25,760 - £27,476 per annum
Hours:	Full-time
Location:	Ipswich, IP4 5PD
Job type:	Apprenticeship
Posting date:	18 Aug 2026
Closing date:	17 Sept 2026

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Summary

We are looking for a Support Secretary who is efficient, conscientious, well-motivated, enthusiastic and has relevant experience, with the skills to provide dedicated clerical support to both the clinical and administrative teams within an ENT department.

The key aspect of the role involves dealing with the public and professionals, as well as typing for the department, hence you must be able to demonstrate excellent communication and interpersonal skills and have proven IT experience. We would welcome an informal visit to the unit.

• To ensure a high standard of secretarial and administrative service is consistently delivered by undertaking / delegating all required tasks and activities on a daily basis

• To utilise the required technology / hospital systems and any other new technology or system(s) that are introduced to deliver an efficient administrative and secretarial service.

• To recommend and support the implementation of service improvements to own and team working practice to improve workflow.

• To ensure competencies are developed, sustained and updated and to deliver the required administrative and secretarial service in a changing working environment

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.

This advert closes on Thursday 27 Aug 2026

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