Band 8a - Deputy General Manager Unplanned Care, Medicine


Company:	NHS Jobs
Salary:	£59,798 - £67,020
Hours:	Full-time
Location:	Watford, WD18 0HB
Job type:	Contract
Posting date:	18 Aug 2026
Closing date:	23 Aug 2026

Apply for this job

Summary

We are looking for a highly motivated and experienced operational leader with a strong track record of delivering high-quality services within a complex acute healthcare environment. The successful candidate will demonstrate:- Operational management experience within the NHS or a comparable healthcare setting.- Experience of leading operational services within Unplanned Care, Urgent and Emergency Care, or other acute care pathways.- Ability to deliver operational performance against patient flow, access, quality and financial targets.- Leadership, organisational and decision-making skills, with the ability to manage competing priorities in a fast-paced environment.- Experience of leading service improvement, pathway redesign and implementing sustainable operational change.- Excellent communication and influencing skills, with the ability to build effective multidisciplinary relationships across clinical and corporate teams.- A collaborative leadership style with a commitment to delivering safe, responsive and patient-centred care.This is an exciting opportunity to play a key operational leadership role within the Unplanned Care Division, supporting the delivery of high-quality services across Acute Medicine, Frailty, Stroke, Virtual Hospital and Medical Patient Flow.Working closely with the General Manager, Clinical Directors, Matrons and multidisciplinary teams, you will lead the day-to-day operational management of designated services, ensuring effective patient flow across the urgent and emergency care pathway. You will work collaboratively with clinical, operational and system partners to optimise capacity, improve patient experience, reduce delays in care and support timely admissions, transfers and discharges.The post holder will provide visible operational leadership, managing complex operational issues independently while ensuring services achieve key performance standards, deliver continuous improvement and provide safe, efficient and high-quality care for patients accessing urgent and emergency care services.This role offers an excellent opportunity to lead service improvement, strengthen multidisciplinary working and contribute to the delivery of the Trust's Urgent and Emergency Care and patient flow objectives. For an informal discussion about the role, please contact the General Manager for Unplanned Care.

Apply for this job