Lead Tenancy Support & Assessment Coordinator
| Company: | Ynot Support C.I.C |
|---|---|
| Salary: | £15 to £18 an hour |
| Hours: | Part-time |
| Location: | plymouth, PL5 2LZ |
| Working pattern: | Hybrid - 4 days remote |
| Job type: | Permanent |
| Posting date: | 17 Aug 2026 |
| Closing date: | 16 Sept 2026 |
Summary
YNOT Support C.I.C.® is a registered Community Interest Company delivering specialist, trauma-informed tenancy sustainment, hoarding interventions (CIS Levels 1–9), and environmental restorations across Plymouth and Devon.
We are seeking an empathetic, reliable Lead Tenancy Support & Assessment Coordinator to carry out initial property assessments, develop structured action plans, and provide weekly 1-to-1 practical and emotional support to vulnerable tenants.
Key Responsibilities
. Conduct home triage assessments using the Clutter Image Scale (CIS 1–9) to evaluate risk, fire egress, and environmental hazards.
. Deliver trauma-informed 1-to-1 support sessions to help clients sort, organise, and declutter living spaces at a manageable pace.
. Liaise with social housing officers (e.g., Plymouth Community Homes, LiveWest, Clarion), Adult Social Care, and emergency services.
. Monitor weekly milestones, complete progress logs, and support the creation of relapse prevention plans.
. Adhere strictly to safeguarding protocols and lone working dynamic risk procedures.