Early Help Advice Line Advisor- Temporary/ Fixed Term


Company:	Vale of Glamorgan Council
Salary:	Not specified
Hours:	Full-time
Location:	Barry, CF62 9DA
Working pattern:	On-site
Job type:	Temporary
Posting date:	17 Aug 2026
Closing date:	1 Sept 2026

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Summary

Closing date

25-Aug-2026

Reference Number

SS01190

Location

Barry

Actual salary

£15.31 - £16.62 per Hour

Contract Type

Temporary / Fixed Term

Position Type

Full Time

About us

The Early Help Advice line offer advice, support and guidance for families and professionals in the Vale of Glamorgan.

The team offer a personal service aimed at listening to the needs of each family. By working with parents / carers / professionals the team support individuals to resolve their concerns independently or identify other services that can offer support.

Ambitious - Forward thinking, embracing new ways of working and investing in our future.

Open - Open to different ideas and being accountable for the decisions we take.

Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About the role

Pay Details: Grade 6: SCP – 14 – 19 (£29,540-£32,061) p.a. £15.31 - £16.62 Per Hour

Hours of Work / Working Pattern: Monday to Friday 37 hours

Main Place of Work: Barry Community Enterprise Centre

Temporary Reason: Families First grant funded until A March 2028.

Description:

To provide advice and guidance to families/carers, initially by telephone, in line with the Families First guidance, relevant national standards and local and national legislation and guidance.

About you

You will need:

Experience of working in an appropriate statutory/voluntary setting with children/young people and families.

5 GCSEs grades C and above or equivalent.

High level of personal motivation and ability to motivate others.

Additional information

DBS Check Required: Enhanced and Barred Both Adults and Children

For Further Information, contact: Emelia Staddon 01446 729619 estaddon@valeofglamorgan.gov.uk

Please see attached job description / person specification for further information.

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