Band 3 Administrator


Company:	NHS Jobs
Salary:	£30,630 - £32,346
Hours:	Full-time
Location:	Enfield, EN1 0JB
Job type:	Permanent
Posting date:	15 Aug 2026
Closing date:	30 Aug 2026

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Summary

To take referrals and messages ensuring they are logged and passed on to the appropriate clinician in line with indicative urgency. To liaise with patients and their carers, relatives, Social Services, members of the Primary Health Care Team and anyother agencies as appropriate, maintaining confidentiality and treating all situations withsensitivity and tact.To record referrals and retrieve patient information using the RIO Data Management system. To report duplicates and highlight errors to team leader. To ensure clinic lists are fully booked.To administer appointments, receive patients and contribute sensitively towards resolution of problems that may arise with patients or their carers.To disseminate other information to clinical teams and managers as requested.To organise referrals to other agencies under the direction of the senior clinician/admin team leader and in line with department protocols.Produce regular statistical, performance information and to provide patient information on an ad hoc basis for management as requested for audit etcMaintain monthly E Roster duties as requested by Line manager. Collate and return travel claims and expenses as required by line manager.To ensure that the environment in which people are received promotes a high quality patient experience.To provide non-clinical advice to patients, carers and members of the public eg: displaying patient information leaflets etc.To process deliveries and monitor invoices as directed.To be responsible for maintenance and archiving of patient records.To be responsible for ordering, maintaining stocks and stationery supplies as required.This includes ordering specialist equipment as directed.To type correspondence as required.To carry out general photocopying and scanning and retrieving patient records.To report and follow up maintenance problems with the appropriate department and to arrange for service and repairs of equipment.Receive and distribute incoming and outgoing mail and any correspondence, includingreferral & discharge information.Ensure the effective storage of information through the design, implementation and maintenance of an efficient filing or IT system, which complies with Trust policies on recordkeeping.Attend team and other meetings as required.

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