Medical Receptionist - Full time
| Company: | NHS Jobs |
|---|---|
| Salary: | Negotiable |
| Hours: | Full-time |
| Location: | Wallasey, CH45 5DX |
| Job type: | Permanent |
| Posting date: | 15 Aug 2026 |
| Closing date: | 28 Aug 2026 |
Summary
Miriam Primary Care Group JOB TITLE: MEDICAL RECEPTIONIST REPORTS TO: RECEPTION MANAGER/PRACTICE MANAGER Job Responsibilities: To have a thorough knowledge of all Practice procedures. To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Reception Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments using the clinical system Using your own judgment and communication skills ensure that patients with no prior appointment, but who need urgent consultation, are seen in a logical and non-disruptive manner Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed Administration Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Processing and distributing incoming (and outgoing) mail Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Advise patients of relevant charges for private services, accept payment and issue receipts for same Action pathology links on daily basis Action all patient/hospital query responses from GPs via Task list Scan clinical letters onto clinical system Gain understanding of E-Referral system for submission of e-referrals Photocopy as requested Other Tasks Tidy waiting room in between surgeries in turn with other staff Ensure building security have thorough knowledge of doors/windows/alarm. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Make and serve refreshments and ensure the kitchen is kept tidy and clean Any other tasks allocated by manager