Ultrasound Superintendent


Company:	NHS Jobs
Salary:	£72,719 - £83,505
Hours:	Full-time
Location:	Isleworth, TW7 6AF
Job type:	Permanent
Posting date:	15 Aug 2026
Closing date:	25 Aug 2026

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Summary

Roles and responsibilities- Act as a point of contact for users of the service dealing with colleagues, patients, carers and relatives in a helpful reassuring, empathetic and friendly manner. - Have a key interest in both Radiology and O&G ultrasound services - Liaise with service users from other departments to maintain service delivery at times of disruption due to equipment failure or increased demand.- Coherently and succinctly present to staff both within, and external to, the department.- Provide professional and managerial support to, and work closely with the superintendent team and head of Imaging, manager cross site.- Deal with highly complex, sensitive or emotional situations e.g., terminal illness, distraught relatives or situations of conflict etc.- Respond to complaints and implement remedial actions to prevent recurrence.- Ensure procedures are in place for effectively communicating messages to staff.- Expedite the reporting of images that could urgently affect patient management.- Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move to a resolution.- Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.- Maintain an expert level of understanding on all professional developments within their sphere of leadership.- Organise, develop and maintain in-house training of junior radiographic staff, new starters and sonography students.- Undertake clinical sonographer duties efficiently and to the highest possible standards.- Specialist knowledge of anatomy and physiology required to best demonstrate a range of pathologies and conditions.- Specialist knowledge of the needs of patient groups such as paediatrics and vulnerable adults.- Reporting of images produced by themselves or other staff, and liaise with appropriate staff members when critical or unexpected findings need to be urgently escalated.- Deliver practical training of radiographic staff and student Sonographers. - Support preceptorship pathway for newly qualified staff- Evaluation of imaging equipment as required by Trusts Procurement Department and Management team, providing detailed analysis and recommendations.- Manage risk assessments, incidents (Datix) and any complaints in area of leadership to ensure the service is as safe and high-quality as possible.- Day to day organisation of staff and workload to provide effective and efficient service.- Ensure the delivery and monitoring of an efficient and effective service and to recommend any changes necessary to achieve exceptional levels of service performance.- Ensure safe operation of local imaging equipment and monitor engineers working in their area.- To report and record all equipment faults and ensure that all equipment records are up to date and available for inspection in line with Trust and Department requirements.- To contribute to the preparation of modality specific business plans.- Implement a robust but adaptable reporting Sonographer programme for the department, including future requirements.- Comply with, and be able to demonstrate and instruct, safe manual handling techniques.- Manipulate complex machinery with speed and accuracy in routine and emergency conditions.- Maintain high professional standards of clinical skill and patient care.- Work with the Clinical Imaging management team to identify improvements within their area keeping the needs of the patient central as per departmental/Trust philosophy.- Work as part of the Clinical Imaging management team in ensuring that all national programmes involved in improving patient care and the patient environment are implemented.- Ensure that patient environments are fit for purpose and compliant with national and Trust policies for information governance.- Provide advice to patients with regards to their referral as required.- Confidently and competently protocol imaging requests in area of expertise.- Act as source of advice in the request and selection of most appropriate imaging based on clinical information and department protocol.- Demonstrate a proactive leadership approach to patient safety- Demonstrate a proactive approach to quality improvement (QI), actively supporting and driving innovation in the imaging service.- Participate in and implement recommendations from clinical audit. - Responsible for and development of reporting Sonographers audit process to ensure it is safe, robust and fit for purpose.- Ensure that all IR (ME)R, IRR and any other legislative guidelines and agreed Local Rules are adhered to and updated as required and to ensure Trust and staff compliance.- Ensure that a modality specific quality assurance (QA) program is in operation.- Work with departmental staff, equipment suppliers and the radiation physics team to ensure that all equipment is safe and meets all required standards.- Ensure that the rules and procedures of the Health and Safety at Work Act are strictly adhered to, and that all working areas are kept clean and safe.- Manage risks associated with adverse incidents- Actively manage the delivery of a quality service within budgetary constraints with full oversight of income, spending and resource utilisation.- Responsible for the monitoring of all supplies / consumables and ensuring adequate stocks to meet service demands at all times.- Set and monitor standards of performance of the sonographer and associated technical staff.- Undertake annual staff performance development reviews, for staff whom the post holder has responsibility.- Plan staff shifts to ensure that staffing levels are adequate to meet service requirements at all times in all rooms they are responsible for.- Record and monitor of sickness and other absence of imaging staff as required. This also includes finding replacements and performing Return to Work interviews as required.- Monitor and coordinate annual leave and off duties and to ensure appropriate staffing levels are maintained.- Plan effective modality specific induction programs for all new staff and monitor these programs.- Ensure that Sonographers and healthcare assistants are competent to use the equipment and that the records are stored safely.- The post holder will be required to actively plan and participate in a periodic performance appraisal, in accordance with the Trust guidelines.- Ensure that their mandatory training, and the staff that they line manage, is up to date and to proactively plan and update training as required in line with Trust requirements.- Possess the skills required to operate highly complex software driven imaging equipment. Please see attached job description for the full role and responsibilities

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