Ward Clerk - Discharge lounge | Mid and South Essex NHS Foundation Trust
| Company: | Southend University Hospital NHS Trust |
|---|---|
| Salary: | £25,272 Per Annum (Pro Rata for Part Time) |
| Hours: | Full-time |
| Location: | Westcliff on sea, SS0 0RY |
| Job type: | Permanent |
| Posting date: | 14 Aug 2026 |
| Closing date: | 13 Sept 2026 |
Summary
We are looking for an enthusiastic, friendly and efficient person to join our team as a Ward Clerk on Discharge lounge ward at Southend Hospital.
The recommended working hours for the position will be 08:00 -16:00 (but negotiation on hours is considered) to work Monday to Friday
You will liaise with other departments and wards and offer effective support to the ward team to assist with the flow of patients within the hospital and in turn help reduce patient waiting times.
Teamwork is critical to maintaining the exceptional level of service that the administration function currently provides. The successful applicant will have a proactive attitude with the ability to remain calm, focused and organised. Good interpersonal skills and the ability to communicate at all levels both verbally and in written formats are essential.
To carry out proficient, professional reception service to all visitors, patients, and colleagues.
To carry out administrative and other mutually agreed duties to maintain the smooth running of the ward. These include:
Greeting and welcoming all persons entering the ward, checking identification of staff requiring access to patient information.
Answering the telephone correctly by adhering to the Trust’s telephone protocol. To understand and give messages received to the appropriate person i.e. Ward Manager or nurse in charge.
Maintaining good communication and relationships with patients/carers, members of the MDT and nurses in consultation with Ward Manager.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Are you looking for an exciting role using your unique qualities? Then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
This advert closes on Wednesday 19 Aug 2026
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