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Service Line Owner – Advance

Company:Government Recruitment Service
Salary:£69,501 - £69,501
Hours:Full-time
Location:Swansea
Job type:Permanent
Posting date:13 Aug 2026
Closing date:26 Aug 2026
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Summary

Do you have an innate curiosity for how huge data sets and cloud compute could be used to transform how we design and deliver transport?

Are you able to talk to our most technically ambitious customers on their level, comfortably gear-shifting between their strategic vision and the technical diligence to harness massive computing power?

Do you have a passion for collaborative service delivery and the grip to deliver the resources required to bring their plans to fruition?

If so, we’d love to hear from you! 

Innovate boldly. Influence widely. Transform digitally. Lead the Advance Service Line and help shape the future of digital innovation across the Department for Transport.

This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability. 

Joining our department comes with many benefits, including: 

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday 
  • Flexible working options where we encourage a great work-life balance. 

Read more in the Benefits section below! 

Find out more about what it's like working at Department for Transport Central - Department for Transport Careers and within the Government Digital and Data Profession.

As Service Line Owner for Advance, you will lead a high-profile service responsible for accelerating digital transformation through advanced tooling, innovation, experimentation, and the optimisation of digital capabilities across the Department.

You will set the strategic direction for the service line, ensuring it delivers tangible benefits, supports organisational priorities, and provides the digital foundations needed for future success. Working closely with senior stakeholders, analysts, and delivery teams, you will build consensus, secure investment, and drive the adoption of innovative solutions that improve service delivery and data-driven decision making. 

As the accountable leader for service performance, governance, funding, and outcomes for our most technically advanced computing resource, you will create an environment where innovation can thrive while maintaining strong controls and value for money.

This role offers a unique opportunity to influence digital strategy at scale, lead high-performing teams, and shape the future of digital innovation across the Department for Transport.

Your responsibilities will include, but aren’t limited to: 

  • Agreeing success and quality measures for the service, driving continuous improvement towards these measures. 
  • Being accountable for delivering a service that enables accelerated digital transformation across the Department through advanced tooling, digital experimentation, and optimisation of existing technologies. 
  • Being responsible for developing relationships with key functions/professions across the business, e.g. data analysts, HR, to understand what they are doing, understand what they need, and deliver this through the Advance Service Line. 
  • Informing and influencing stakeholders, getting consensus that enables work to progress. 
  • Ensuring the delivery of change that realises the outcomes and benefits of your service.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. 

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About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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