Part-time Receptionist


Company:	NHS Jobs
Salary:	£12.71
Hours:	Full-time
Location:	Richmond, TW9 1SA
Job type:	Contract
Posting date:	13 Aug 2026
Closing date:	4 Sept 2026

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Summary

Please DO NOT USE AI to complete your application. AI generated replies WILL NOT BE CONSIDERED This position is offered as a temporary contract but it may become permanent depending on circumstances. This is an on-site position. Working from home is not possible. ------------------------------------------------------------------ Job responsibilities: To deal politely and efficiently with patients as the first point of contact for anyone visiting or calling the surgery. Dealing with patients and visitors professionally, efficiently, with empathy and courtesy. To ensure patient confidentiality is respected at all times and to adhere to the Data Protection Act. Make routine and emergency appointments for patient to see the doctors and nurses. Check patient details on clinical system. Deal with requests for home visits. Answer queries with regard to results of recent tests e.g. bloods, urine or x-ray. This includes contacting the hospital(s) for these results if necessary. Inform patients, when directed by a doctor, of the need to make a follow-up appointment at the surgery. Accurate completion of registration forms ensuring the existing patient information is correct and up to date andupdating it based on patients requests. Accept requests for repeat prescriptions, hand out completed prescriptions, cancel appointments when necessary, contact the patients (s) and re-book if required. Book patient hospital transport when required. Contact the emergency services when necessary. Filing, scanning and organising medical notes. Assist in ordering and stock control of relevant stationery. Check and tidy consulting rooms between surgeries and keeping waiting area clean and in order. In the morning, open the surgery and ensure everything is ready for the upcoming session. In the afternoon, close the surgery and ensure everything is locked up properly and the alarm is set. Administrative Duties Scanning documents onto clinical system.Other administrative duties as required and agreed. Ensure that reception area is tidy and maintain cleanliness in the kitchen facilities when necessary. Be flexible in being available for overtime in order to cover for colleagues' leave and sickness. Ensure you read all the Practice mandatory policies and that you complete all the mandatory courses. Any other relevant duties as mutually agreed.

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