Medical Secretary


Company:	NHS Jobs
Salary:	Negotiable
Hours:	Full-time
Location:	New Costessey, NR5 0RS
Job type:	Permanent
Posting date:	13 Aug 2026
Closing date:	2 Sept 2026

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Summary

To provide efficient audio, copy typing & word processing in accordance with practice policies & systems; this includes letters, reports, etc: in an accurate and efficient manner. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications, taking & dealing with appropriate messages. All relative information from outside agencies to be kept up to date & filed, including contact numbers, addresses etc. Update templates relative to either patient or hospital referral or recall. To assist in gathering statistics and information when required. To provide adequate cover for members of the secretarial team during periods of annual leave and sickness. Managing patient records, ensuring they are accurate up to date and securely stored. Ensure documents are scanned and actioned withing a timely manner. To initiate the referral via the ERS service, inform & send patients the necessary information, assisting the patient if they have problems. Processing insurance and private work, ME Referrals and SARS requests Any other duties appropriate to the role

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