Business Unit Manager


Company:	Government Recruitment Service
Salary:	£35,663 - £35,663
Hours:	Full-time
Location:	Southampton
Job type:	Permanent
Posting date:	12 Aug 2026
Closing date:	6 Sept 2026

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Summary

Can you describe how you have used Microsoft Excel and Power BI to analyse, interpret and present organisational or financial data, and how this information supported decision-making for a range of stakeholders?

Have you led a team through change or continuous improvement initiatives, identifying opportunities to streamline processes, improve efficiency and deliver better outcomes?

Do you have experience managing budgets and finances while working collaboratively with stakeholders to understand requirements and successfully deliver projects or business activities?

If so, we’d love to hear from you!

UK Customer Maritime Services (UKCMS) is a directorate within the Maritime and Coastguard Agency responsible for delivering customer-facing maritime services, regulation, and industry engagement. It oversees key functions including the UK Ship Register, seafarer training, examination and certification, and acts as the primary interface with industry and stakeholders to promote safe, compliant, and competitive UK maritime operations. UKCMS also drives regulatory innovation within training and ship registration, supports seafarer safety and wellbeing, and provides strategic coordination through business planning, performance management, financial oversight, and risk management to ensure effective and efficient delivery across the directorate.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Maritime and Coastguard Agency - Department for Transport Careers

The Business Unit Manager supports and delivers core processes across data, finance and governance within the UK Customer Maritime Services (UKCMS) directorate.

The role focuses on capturing, analysing and presenting financial and performance data to provide clear, actionable insight for stakeholders, supporting both operational delivery and strategic decisions. This includes improving and automating reporting through tools such as Excel and Power BI.

It also provides robust financial forecasting to support budgeting, monitoring and planning, working closely with stakeholders across UKCMS.

Additionally, the role oversees MI and governance processes across the directorate, ensuring consistency, transparency and accurate record-keeping, while leading a small team delivering business management and financial administration support.

Your responsibilities will include, but aren’t limited to:

Lead the creation, analysis and continuous improvement of performance, quality and management information (MI) data across the UKCMS directorate
Produce and present monthly performance reports, providing clear insights to stakeholders at all levels
Develop and maintain dashboards and reporting tools, identifying data issues and driving improvements through automation (e.g. Excel, Power BI)
Analyse trends to assess demand and inform operational and strategic decision-making
Monitor and report on financial and governance performance
Track and manage directorate spend, ensuring accurate records, forecasting and alignment with budgets
Oversee invoice processing, procurement activity and support stakeholders with financial planning and queries
Lead and develop a small team, embedding a culture of continuous improvement and ensuring delivery of business management and administrative support

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. 

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

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