Operations Technician


Company:	SRG
Salary:	£26,409 - £32,000
Hours:	Full-time
Location:	Sedgefield, TS21 3FG
Job type:	Permanent
Posting date:	12 Aug 2026
Closing date:	11 Sept 2026

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Summary

Operations Technician

Permanent | Sedgefield | £26,409 - £32,809

About the Role

We are seeking an

Operations Technician to join a busy Operations team, supporting the day-to-day running of facilities, safety, quality, and operational activities across a highly regulated technical environment.

This is a varied and fast-paced role that sits at the heart of site operations. No two days are the same. One day you may be coordinating maintenance schedules and contractor visits, the next you could be supporting quality

documentation, communicating operational updates across the site, or helping to manage health and safety activities.

The successful candidate will play an important role in ensuring operations run smoothly by supporting processes, systems, facilities, and people across multiple buildings and technical teams.

This role would particularly suit:

An experienced laboratory technician looking for a broader operational role

An operations coordinator or administrator from a technical environment

A proactive STEM graduate with strong organisational skills and an interest in operations, quality, or health & safety

What You'll Be Responsible For

Operations & Facilities Support

Support the day-to-day running of site operations activities

Coordinate maintenance, servicing, and contractor visits across laboratories and facilities

Work closely with technical teams to schedule activities that minimise disruption to project work

Support asset management and maintenance activities through business systems and processes

Quality & Compliance

Support Quality Management System (QMS) activities and document control processes

Assist with document updates, change requests, quality records, and operational documentation

Help ensure operational processes are followed correctly and consistently

Maintain accurate records and support quality reporting activities

Health, Safety & Environment (SHE)

Support delivery of health, safety, and quality improvement activities

Assist with incident reporting, action tracking, and SHE-related processes

Contribute to the development of a positive safety culture

Support compliance activities and the implementation of best practice procedures

Coordination & Communication

Provide updates and communications to large stakeholder groups when required

Coordinate meetings, actions, schedules, and operational activities

Work closely with technical teams, facilities management, engineering teams, contractors, and administration functions

Build strong relationships across the organisation to help resolve operational challenges quickly and effectively

Systems & Continuous Improvement

Use systems such as Microsoft Office and D365 to support operational activities

Support SharePoint, document management, and operational tracking systems

Contribute to process improvements and the development of new operational ways of working

Help maintain the smooth and efficient running of operations across the site

About You

You are organised, confident, proactive, and enjoy working in an environment where priorities can change quickly.

You'll bring:

Experience working in an operational, technical, laboratory, facilities, or administrative environment

Strong organisational and coordination skills

Confidence working independently and taking ownership of tasks

Excellent communication skills and the confidence to engage with a wide range of stakeholders

Strong Microsoft Office skills, particularly Excel and Outlook

A practical, common-sense approach to problem solving

The ability to prioritise effectively and remain calm under pressure

Desirable (but not essential):

Experience with Quality Management Systems (QMS)

Exposure to D365 or similar business systems

IOSH, NEBOSH, or Health & Safety knowledge

Experience working within laboratory, scientific, engineering, manufacturing, or regulated environments

Understanding of facilities management, maintenance coordination, or operational support activities

Why Join Us?

Opportunity to work in a dynamic and varied operational role

Exposure to quality, health & safety, facilities, and operational management activities

Excellent development opportunity for someone looking to broaden their experience

Collaborative and supportive team environment

Competitive salary (£26,409 - £32,809)

Location & Working Pattern

Based on-site in

Sedgefield

Full-time permanent position

Primarily supporting operational activities across multiple site buildings

The Opportunity

This role is ideal for someone who enjoys variety, takes ownership, and likes being the person who helps keep things running smoothly. Whether you're coming from a laboratory, facilities, operations, quality, or technical administration background, you'll have the opportunity to develop a broad operational skillset while making a genuine impact across the site.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

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