Operational Support Officer


Company:	Brook Street
Salary:	Not specified
Hours:	Full-time
Location:	Rugeley, WS15 2FX
Job type:	Temporary
Posting date:	11 Aug 2026
Closing date:	25 Aug 2026

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Summary

Administrator - Rugeley (WS15 2FX)

Location: Fully onsite

Hours: Monday to Friday, 9:00 AM - 5:00 PM (37 hours per week)

Pay Rate: £12.86 to £13.25 per hour in the thirteenth working week

Duration: Six months (possibility of extension)

Are you an organised, detail-oriented professional with excellent communication skills? We're looking for an

Operational Support Officer to join a busy

Public Sector team based in

Rugeley (WS15 2FX).

Key Responsibilities

Creating, updating, and maintaining records using internal systems and Microsoft Excel

Communicating with customers by telephone, email, post, and occasionally face-to-face

Reviewing information from various sources and making informed, evidence-based decisions

Preparing, printing, and dispatching court orders and official documentation

Supporting the wider team with administrative tasks as required

Some financial tasks will be required

What We're Looking For

Excellent communication skills, both written and verbal

Strong customer service experience and confidence handling challenging conversations

Good working knowledge of Microsoft Word, Excel, Outlook, and Teams

High level of accuracy and attention to detail

Ability to prioritise workload and meet deadlines

Strong organisational skills and a proactive attitude

Ability to work independently and as part of a team

Requirements

Standard DBS check and three years of employment references

If you're ready for a rewarding challenge and meet the criteria above, apply online today.

Please note: Due to high application volumes, only shortlisted candidates will be contacted.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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