Medical Secretary


Company:	NHS Jobs
Salary:	£12.81
Hours:	Full-time
Location:	King's Lynn, PE32 1DW
Job type:	Permanent
Posting date:	11 Aug 2026
Closing date:	28 Aug 2026

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Summary

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration and receptionist teams as required. To assist with SNOMED CT coding of relevant information into patients electronic healthcare records on the clinical system, adhering to the organisations coding policy. The post-holder will be an integral part of the general practice team. The following are the core responsibilities of the Medical Secretary in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referral Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Manage all enquiries in an effective manner Maintain an accurate referrals database Action all incoming email/accrux messages within a timely manner Process incoming letters as requested Scan documentation and attach scanned documents to patients healthcare records Process referrals using the electronic referral system (ERS) Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Manage all administrative queries as necessary Conduct clinical system searches as requested Support all clinical staff with general administrative tasks as requested Maintain a clean, tidy, effective working area at all times Be an integral part of the general practice team Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Undertake all mandatory training and induction programmes Contribute to and embrace the spectrum of clinical governance Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed In addition to the primary responsibilities, the Medical Secretary has the following wider responsibilities: Participate in local initiatives to enhance service delivery and patient care Produce meeting agendas and record the minutes of meetings Support and participate in shared learning Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Accurately input and code SNOMED CT data on the clinical IT system

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