Activities & Wellbeing Co-ordinator (Customer Experience Lead)


Company:	EQ Care Group
Salary:	£26,436 per annum
Hours:	Full-time
Location:	Blackburn, BB1 1JD
Job type:	Permanent
Posting date:	11 Aug 2026
Closing date:	23 Sept 2026

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Summary

Job Advert

£26,436 per annum

40 hours per week

Acer Lodge, Eleanor Street, Blackburn, BB1 1GA

Role Overview

Do you want to have fun and make peoples day every day?! Do you believe older people have so much to teach us and so much to give?

Do you understand that living with purpose is key to the lives of everyone? Are you great at helping people and enabling people to

feel special? Are you tech savvy and great at social media? Then we may have the role for you!

We’re looking for a creative, enthusiastic and caring Activities & Wellbeing Co-ordinator (Customer Experience Lead) to join our

team at Acer Lodge Care Home where we’re passionate about creating exceptional experiences for the people who live with us.

Responsibilities and Duties

* Planning meaningful activities, entertainment, celebrations and events.

* Creating experiences around residents’ interests, hobbies and life stories.

* Organising outings, gardening and community activities.

* Building relationships with local schools, community groups and organisations.

* Working with families to create a strong sense of belonging.

* Bringing our ‘Ohana’ ethos to life — making everyone feel valued and included all day, every day.

Skills, Qualifications and Abilities

* Passionate & Caring: You have a genuine desire to make a difference in people’s lives.

* Creative & Enthusiastic: You bring fresh ideas to the table and have the energy to see them through.

* Community-Oriented: You value connections with the wider community and can engage others in meaningful ways.

* Dedication & Commitment: You’re someone who’s in it for the long haul, ready to become an integral part of our extended family.

* Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.

* Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.

The Care Home and Company

Acer Lodge opened in July 2024; a 70 bed nursing and dementia specialist care home in the heart of Blackburn, combines modern

comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms,

spectacular communal areas, and beautiful gardens, Acer Lodge is a place to live well and thrive. We are looking for people to

join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at

home at Acer Lodge.

To find out more information about EQ Care, please visit our website: www.eqcare.org [http://www.eqcare.org]

Benefits of working at EQ Care

* ½ day off for your birthday – start your celebrations early!

* Blue Light Discount Card – access exclusive savings and offers.

* 28 days of annual leave (pro rata) – enjoy a healthy work-life balance.

* Salary advance scheme (Level) – access earned pay when you need it.

* Contributory pension – helping you plan for your future.

* Dedicated Learning & Development – continuous training and career growth opportunities.

* Team member rewards – recognising and celebrating your hard work.

* Free meals on shift – enjoy a meal on us while you work.

* Free tax review service – making sure you keep more of what you earn.

* Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)

Please note: If you are not a UK resident, you must already have the legal right to work in the UK, with at least 14 months

remaining on your visa. We are unable to offer visa sponsorship.

** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the

right to vary duties without notice

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