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Business Coordinator

Company:Mitie
Salary:Not specified
Hours:Full-time
Location:L12 2AP
Job type:Permanent
Posting date:10 Aug 2026
Closing date:9 Sept 2026
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Summary

Job Title: Business CoordinatorSalary: £27,945 per annum Position Type: PermanentType of Employment: Full timeHours: 40 hours per weekLocation: Alder Hey Children's Hospital, East Prescott Road, Liverpool, Merseyside, England, L12 2APMain Duties and Responsibilities

-Demonstrate a clear understanding of Mitie's operational objectives and Service Level Agreement (SLA) requirements relevant to the role.

-Provide Helpdesk support during holiday and sickness cover by accurately allocating reactive and planned maintenance service requests within agreed timescales.

-Maintain effective planning and organisational practices while ensuring confidentiality and respecting the needs of all stakeholders.

-Ensure all maintenance records are maintained within the Integrated Management System (IMS) and are available for audit and inspection purposes.

-Support the preparation and coordination of audits when required.

-Deliver excellent customer service to both internal and external customers, escalating service issues to the appropriate manager where necessary.

-Raise purchase orders for Mitie teams and provide project finance support as required.

-Coordinate and maintain business trackers, ensuring information is accurate and up to date.

-Provide administrative support to managers across the account.

-Assist with the management and monitoring of accrued income.

-Support the day-to-day operation of the account by contributing to the efficient delivery of business processes and compliance requirements.

Key Skills

-Organisation and planning

-Customer service excellence

-Administrative support

-Financial administration and purchase order processing

-Data management and record keeping

-Microsoft Office proficiency

-Attention to detail

-Time management and prioritisation

-Communication and stakeholder management

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