Thurrock First Advisor


Company:	Thurrock Council
Salary:	£33,538 - £38,052
Hours:	Part-time
Location:	Thurrock, RM17 6SL
Job type:	Permanent
Posting date:	10 Aug 2026
Closing date:	13 Aug 2026

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Summary

Job Title: Thurrock First Advisor

Salary: £33,531 - £38,052 per annum (pro rata to hours worked as part-time)

Grade: D

Contract Type: Permanent

Working Hours: Part-time 21 hours per week working Wednesdays, Thursdays and Fridays

We are seeking an exceptional, engaging and committed individual to join us as a Thurrock First Advisor. to join the Thurrock First Team.

This role is an interesting and exciting opportunity to work as part of a team supporting vulnerable service users within the borough. You would be required to answer calls and respond to email queries and referrals into the team, whilst offering support with health, mental health and Adult Social Care.

About the Role

As a Thurrock First Advisor. you will be responsible for:

- Resolving queries at first point of contact.

- Providing accurate and timely advice and information to enable people to get the support they require when they require it and where possible to prevent, reduce and delay the need for health and care intervention.

- Having good conversations with people, finding out what matters to them and finding solutions that help not only to meet the immediate need, but to help people achieve the things that matter most to them in life.

- Through having good conversations, supporting people to prepare their own Support Plans and to make arrangements for any commissioned services.

This role offers the chance to make a real difference by supporting vulnerable service users within the borough.

If this sounds like you, we would love to hear from you. This is a rewarding role, full on-the-job training will be provided.

Thurrock First operate from 9am to 5pm Monday to Friday. This vacancy is for 21 hours per week working Wednesdays, Thursdays and Fridays.

DBS Check: Enhanced with Adults Barred List is required

Benefits of Working with Us

At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:

- Generous annual leave entitlement

- Local Government Pension Scheme

- Flexible and hybrid working opportunities (where applicable)

- Ongoing training and professional development

- Employee assistance programme and wellbeing support

- Staff discounts and local offers

- A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only): 30th July 2026

Closing Date (Internal & External): 16th August 2026

Interview Date: To Be Confirmed

Additional Information

If you have any questions about the role or interview process, please contact:

Tina Mitchell - Section Manager

To view the Job Profile and Person Specification, please follow the link below:

Download Job Profile (PDF Document)

Application Requirements

As part of the Safer Recruitment process, Gap Management from when leaving full-time education is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application. Please provide a full history with explanations of any gaps and ensure you also upload a copy of your full CV.

If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.

Gaps in Employment Form

Gaps in Employment Example

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