Air Logistics Customer Care Specialist - Export
| Company: | Kuehne + Nagel |
|---|---|
| Salary: | £21409.38-51382.5 per annum |
| Hours: | Full-time |
| Location: | London, TW14 0PH |
| Job type: | Permanent |
| Posting date: | 8 Aug 2026 |
| Closing date: | 6 Sept 2026 |
Summary
Kühne + Nagel (AG & Co.) KG
We are looking for a motivated and customer-focused individual to join our Air Logistics team. You will support the coordination of air freight shipments while delivering excellent customer service in a fast-paced environment.
This position operates on a rotating shift pattern of 4 on 4 off (20:00
- 08:00h)
How you create impact
- Deliver high levels of customer service and satisfaction
- Ensure accurate and timely processing of shipment documentation
- Build strong relationships with customers, carriers, and suppliers
- Coordinate bookings, collections, and deliveries efficiently
- Support smooth day-to-day operational activities
- Communicate effectively with internal and external stakeholders
- Identify opportunities to improve processes and operational efficiency
- Contribute positively to a collaborative and results-driven team environment
What we would like you to bring
- Air Logistics Export experience
- Strong communication and organisational skills
- Ability to work under pressure and meet deadlines
- Confident working independently and within a team
- Good computer literacy and attention to detail
- Professional and customer-focused approach
- Interest in systems, IT, or AI is beneficial
What's in it for you
- Opportunity to grow within the Air Logistics industry
- Supportive and collaborative team environment
- Learning and development opportunities
- Exposure to international logistics operations
- A dynamic role with opportunities to contribute ideas and improvements