Care Navigator (Reception)
| Company: | NHS Jobs |
|---|---|
| Salary: | Negotiable |
| Hours: | Full-time |
| Location: | Pewsey, SN9 6DZ |
| Job type: | Permanent |
| Posting date: | 7 Aug 2026 |
| Closing date: | 31 Aug 2026 |
Summary
Please refer to the job plan. However, here's a brief summary of the job:The Receptionist and Care Navigator provides a professional, patient-focused front-of-house service, acting as the first point of contact for patients. The role includes meeting and greeting patients, answering telephone calls, managing appointments, and responding to general enquiries. The postholder uses care navigation principles to direct patients to the most appropriate clinician or service, ensuring safe and timely access to care. Responsibilities also include processing repeat prescriptions, supporting prescription clerking, and safely handing out medication to dispensing patients. Accurate record-keeping, confidentiality, teamwork, and adherence to practice policies are essential to support the smooth and efficient running of the practice.