General Porter | Bristol NHS Foundation Trust (BFT)
| Company: | North Bristol NHS |
|---|---|
| Salary: | £25,272 per annum (FTE) or pro-rata for part time roles |
| Hours: | Full-time |
| Location: | Bristol, BS10 5NB |
| Job type: | Permanent |
| Posting date: | 7 Aug 2026 |
| Closing date: | 6 Sept 2026 |
Summary
To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions:
The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.
The cleaning of all Portering equipment, delivery of blood products and responding to Major incident.
To deliver emergency blood products
Allocate jobs to peers on a ‘next person’ basis to warrant fairness
Communicate to public, staff and peers
To provide a high quality responsive, efficient and effective patent support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional manner and working in line with the Facilities and departmental operating procedures.
A Full, Clean, UK Manual Driving license is essential for this post.
Knowledge
Understanding of Portering activities
Understanding of Department and Trust Health and Safety policies, written safe systems of systems of work and Department rules and procedures
Understanding of Portering equipment processes
Understanding and knowledge of pathology procedures for movement of blood products
Check signing in sheets and record staff on levels
Allocate jobs as they arrive on a ‘next person’ basis to ensure fairness
Paperwork to be checked and signed off as necessary
Produce blood track form (pink slip) from the blood trac system
Allocate to ‘next person’ in line – (trained staff)
Complete blood trac paperwork to confirm receipt
Synbiotix (porter system) management
Training
Customer and support services or equivalent experience to an NVQ Level 2
Mandatory training as required for the role
Collection and transportation of blood products
Trust, Patient Support/Directorate Services induction training
On the job induction training
Experience
Working in a busy multi-faceted environment
Working in a team-based environment
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Physical Effort
Duties involve standing/walking for long periods of time during the shift
Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required
Mental Effort
Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately
At ward level keeping a professional distance from patients and always ensuring confidentiality
Working to schedules which may be subject to change
Emotional effort
Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life
Whilst working in the Emergency Department witnessing traumatic injuries
In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol/drugs
Working conditions
You will be expected to display a professional image at all times
You will be required to wear clean official uniform and covered in low-heeled footwear
You will be expected to comply the department and trust policies relating to uniform and the wearing of jewellery, nail polish etc
You will be expected to act in a courteous manner to all staff, visitors and patients
Duties will involve working bank holidays when required to meet the needs of the service
When working at ward level you will be expected to use alcohol gel on entering the ward and to thoroughly wash hands frequently and after completing tasks
When working within the retained estate be subject to extreme weather conditions
Shortlisting criteria – please highlight from Person Specification key points to use to shortlist.
Education/Training/Qualifications:
English and maths GCSE
Good verbal communication skills
Full clean driving License
Work Experience:
Woking as part of a team in a busy environment
Manual Handling:
A role where you must complete multiple tasks daily
Customer Care
Patient Care
Personal Qualities/Special Circumstances:
Excellent personal values and an interest in having a positive impact on patient experience
This advert closes on Sunday 23 Aug 2026
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