ASB Case Worker NW


Company:	London and Quadrant Housing Trust
Salary:	£37,579 - £41,541
Hours:	Full-time
Location:	London, E15 4PH
Working pattern:	Hybrid - 3 days remote
Job type:	Permanent
Posting date:	7 Aug 2026
Closing date:	20 Aug 2026

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Summary

Title: ASB Case Worker

Contract Type: 6 Month FTC

Salary: £37579 - £41541 per annum

Grade: 8

Reporting Office: Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working)

Working Pattern: Monday to Friday 9-5 With some flexibility

Closing Date: Thursday 20th August

Interview Dates are yet to be confirmed but will be held face to face in our Trafford office.

Please click here.docx for the role profile.

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview processes with L&Q for the same or similar role in the previous 12 months.

Join our Housing Specialism’s Team at L&Q:

Would you like to join our Housing Specialism’s Team as a ASB Case Worker and deliver an excellent service for residents? We are currently recruiting for 1 Permanent & 1 Fixed Term Contract ASB caseworker.

This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference. As we navigate our way through some really exciting changes over the next three years, you will join us at a pivotal time as we focus on how we deal with ASB as a housing provider. As the ASB Case Worker, you’ll provide effective and sensitive case management in severe and complex ASB cases and provide advice and support on lower-level ASB to colleagues. Here at L&Q we are passionate about providing a safe, secure and good quality home to our residents.

If this sounds like you, we would love for you to apply!

Your impact in the role:

To be successful in this role, you’ll implement a solutions approach to reducing harm and support residents to feel safe within their homes and communities. You will also work collaboratively with colleagues from across the business supporting problem solving initiatives to reduce and resolve ASB, and provide a proactive ASB service including investigation, enforcement and prevention activities as appropriate. You will be resolute in dealing with some of the most challenging ASB matters affecting our residents. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.

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