Senior IT/AV Technician


Company:	The Royal Veterinary College
Salary:	£40,528 - £51,470
Hours:	Full-time
Location:	Hatfield , AL9 7TA
Working pattern:	On-site
Job type:	Permanent
Posting date:	7 Aug 2026
Closing date:	21 Aug 2026

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Summary

We are seeking a skilled, motivated, and experienced IT professional to join our team as a Senior IT/AV Support Technician. This is a fantastic opportunity to build on your existing expertise in a fast-paced, supportive, and varied environment—contributing to the delivery of high-quality IT services across the Royal Veterinary College (RVC).

In this hands-on role, you will work closely with the IT Resources Manager, colleagues across the IT department, and the Business Information Unit (BIU) to provide outstanding 1st and 2nd line support to students and staff. Based primarily at our Hawkshead campus, you will also occasionally travel to our Camden campus to support and maintain over 2,000 University-managed Windows systems.

Your responsibilities will include leading and motivating the Helpdesk team,

diagnosing, and resolving technical issues across a wide range of hardware, software, and operating systems - including audio-visual equipment. You will also offer guidance and support to students with their personal devices, making every day varied and rewarding.

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