Control Crew Manager


Company:	Essex County Fire & Rescue Service
Salary:	£42,505
Hours:	Full-time
Location:	Ongar, CM5 9DT
Working pattern:	On-site
Job type:	Permanent
Posting date:	5 Aug 2026
Closing date:	30 Aug 2026

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Summary

Our Fire Control Operatives, or Control Firefighters as they are officially called, are the link between the public and our operational firefighters. The role sees them answering 999 calls, contacting senior fire officers and other emergency services, and using our dynamic mobilisation system to send and move resources across Essex.

As a Crew Manager you’ll provide leadership, supervision and development to support team members in performing their roles to the highest standard as well as taking on the full role map and responsibilities of a Crew Manager.

You will support the Watch Manager by assisting with coordinating the activities of the watch.

You will manage the day-to-day use of allocated Service Control resources to ensure the effective delivery of call receipt.

Mobilising, communications, operational availability and associated information support functions.

You will deputise for the Watch Manager where required and you will promote and role model a culture of support, excellence, and continuous improvement in line with our Service values.

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