Community & Events Team Manager


Company:	NHS Jobs
Salary:	£36,515
Hours:	Full-time
Location:	Barnsley, S75 2RL
Job type:	Permanent
Posting date:	4 Aug 2026
Closing date:	23 Aug 2026

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Summary

Main Duties & Responsibilities: 1. Develop and deliver a clear community and events fundraising plan aligned to organisational priorities 2. Translate strategy into structured, deliverable plans for the team 3. Ensure activity is planned in advance, with clear timelines, ownership and expected outcomes 4. Proactively identify and prioritise opportunities with the greatest potential for income, engagement and impact 5. Ensure a balance between responsive support for incoming enquiries and forward planning to grow income 6. Lead the transition from reactive delivery to more proactive planning and engagement over time 7. Regularly review performance and adapt plans to maximise results Supporter Relationships & Stewardship 1. Lead the development of strong, long-term relationships with key supporters and community partners 2. Ensure consistent, high-quality stewardship across all supporter interactions 3. Ensure the team effectively manages both reactive enquiries and proactive relationship development 4. Drive a focus on retention, repeat support and deeper engagement Events & Community Programme Management 1. Oversee the planning and delivery of the hospices community and events programme 2. Ensure each activity has a clear purpose (income, engagement, awareness) and defined outcomes 3. Ensure activity is proportionate to team capacity and aligned to agreed priorities 4. Monitor performance and make informed decisions on what to grow, change or stop 5. Ensure appropriate planning, resourcing and delivery standards across all activity Team Leadership & Performance 1. Lead, manage and inspire the Community and Events team, by undertaking regular one-to-ones, appraisals and performance reviews for team members, to ensure they meet their objectives and income targets. 2. Set expectations around planning, ownership, responsiveness and quality 3. Support the development of skills, confidence and accountability within the team 4. Address underperformance where required, ensuring standards are maintained Volunteer & Community Engagement 1. Oversee the recruitment, support and development of fundraising volunteers 2. Build and maintain relationships with key community groups, organisations and networks 3. Increase the hospices visibility and presence within the local community 4. Ensure volunteers and supporters feel valued, supported and well managed Monitoring, Reporting & Accountability 1. Take ownership for monitoring income, activity and performance against targets 2. Provide regular, clear reporting and actionable insight to inform decision-making 3. Use data and feedback to identify trends, opportunities and areas for improvement 4. Ensure accurate and consistent use of CRM and reporting systems Collaboration & Wider Contribution 1. Work collaboratively with colleagues across the hospice to maximise fundraising opportunities 2. Contribute to wider fundraising planning and organisational priorities 3. Work with marketing to support effective promotion, storytelling and supporter engagement

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