20754 - Efficiency Lead - Temporary 24 months - Performance & Quality (10206700) (South West)


Company:	Ministry of Justice
Salary:	£51,203 - £56,111
Hours:	Full-time
Location:	Newport, NP10 8FZ
Working pattern:	On-site
Job type:	Contract
Posting date:	4 Aug 2026
Closing date:	29 Aug 2026

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Summary

Overview of the job

The Efficiency & Innovation team will be responsible for optimising the use of the resource available to the NPS. The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity. The job holder will be responsible for ensuring that the NPS spends public money wisely and will therefore become fully involved in all aspects of contracting and suggesting ideas for delivering cost savings. In Wales these roles will go further than Probation efficiency – they will also include prison / probation integration. Summary The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties:

Contribute to Efficiency in Service Delivery

Collate service standard information regarding services provided nationally by the NPS to ensure that they are delivered in accordance with the service delivery indicators and specifications

Ensure the effective use of public money across the organisation through the analysis of this service standard information

Create an activity-based costing model for the NPS and ensure that it is up to-date

From cost model information, identify areas for efficiencies and raise these to the Efficiency and Innovation Senior Manager ? Develop Management Information reports as well as systems and process for collecting customer feedback on the balance between efficiency and effectiveness

Develop action plans/new processes for new projects together with suppliers and stakeholders to address inadequate performance and areas of waste in the organisation

Ensure efficient delivery of services in accordance with service delivery indicators and specifications

Identify areas for efficiencies and recommend actions for the team

Define systems and processes which enable collection of information on organisational performance

Development of management information reports which enable performance analysis Plan and organise

Support development of programme formation and implementation Develop Team and Partnership Working

Develop productive working relationships with colleagues, suppliers and stakeholders

Contribute to proposals to meet external tendering requirement

Contribute to external contracts and agreements

Build own and team’s understanding of organisational markets and customers, through liaison with key stakeholders

Environmental scanning and work with external agencies

Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery across the organisation Determine the effective use of resources

Create budgets and unit costs for programmes of work

Identify areas for efficiency

Advise on financial and resourcing issues to inform objectives and forward planning

Manage budget for the area of Efficiency Use communication effectively

Providing information, feedback and advice

Influencing and persuading

Using appropriate skills, styles and approaches Enhance own performance

Manage own resources and professional development Use information to take critical decisions

Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary

Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance

Plan, implement and manage systems for the exchange of sensitive information, data and intelligence Manage People

This post may hold line management responsibility for other members of the team

Supervise the work of the Efficiency team member

Train and provide advice and professional development across the Division in the area of efficiencies Manage Diversity and Quality

Contribute to a culture and systems that promote equality and value diversity

Adhere to the diversity policies of the service and collaborate as appropriate with the Equalities and Diversity Unit Manage Quality

Contribute to continuous quality improvement

Monitor external markets, practice, trends and development to ensure best practice internally

Manage compliance with quality systems Manage Projects

Ensure an effective approach to project and process evaluation

Maintain effective communication with project stakeholders

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder

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