Senior Despatch Operative


Company:	Hunter Douglas Retail UK Limited
Salary:	Not specified
Hours:	Full-time
Location:	NG4 2JR
Job type:	Permanent
Posting date:	4 Aug 2026
Closing date:	1 Sept 2026

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Summary

As a Senior Despatch Operative, you will play an important role in ensuring blinds, shutters, curtains, awnings and associated products are accurately sorted, processed and despatched across all Hillarys Group business channels, including Hillarys, Custom West, Specialist Products, Arena and Hillarys Web Customers.

Part of the Hunter Douglas Group, a global leader in window coverings and architectural products, Hillarys is committed to delivering exceptional quality and service to our customers. In this fast-paced role, you'll help ensure products reach the right destination, on time and in perfect condition, while maintaining the highest standards of accuracy, safety and customer service.

Key Responsibilities

Load, unload and move blinds, curtains, shutters, awnings and associated products safely and efficiently.

Sort and allocate products accurately to the correct cages and distribution routes.

Ensure all products are handled with care to prevent damage during movement and storage.

Carry out end-of-day checks to ensure all orders are accounted for and ready for transport.

Complete basic administration tasks, including scanning products, updating SAP records, checking exceptions and printing delivery paperwork.

Arrange shipments through external courier systems and communicate delivery updates when required.

Support the smooth and efficient operation of the despatch function by maintaining high standards of accuracy and organisation.

Follow Health & Safety procedures at all times and report any concerns promptly.

What We Are Looking For

Previous warehouse, logistics, distribution or despatch experience is desirable.

Basic literacy, numeracy and computer skills.

Physically fit with the ability to undertake manual handling activities.

Strong attention to detail and a commitment to accuracy.

Able to work independently and as part of a team.

Positive, flexible and resilient when working under pressure.

Strong communication and relationship-building skills.

A proactive approach with a commitment to delivering excellent standards and customer service.

Why Join Us?

As part of Hillarys and the wider Hunter Douglas Group, you'll be joining a respected market leader with a strong focus on quality, innovation and customer satisfaction. You'll work within a supportive team environment where your contribution is valued, with opportunities to develop your skills while helping deliver an outstanding experience for our customers.

We understand there’s no one size fits all approach. We’re proud to offer an inclusive workplace where every colleague feels valued, supported, and empowered to be their true self. If you require any reasonable adjustments throughout the recruitment process, please let us know and we’ll be happy to accommodate.

Everyone who applies will receive a response.

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